Retail Salespersons aim is to maximise profit while minimising costs. Working on the shop floor, they are in constant contact with their customers and staff.

Tasks:

Depending on the size of store and the area of retail, typical work activities may alter, but tasks typically involve:
1. Managing stock levels and making key decisions about stock control;
2. Using information technology to record sales figures, for data analysis and forward planning;
3. Ensuring standards for quality, customer service and health and safety are met;
4. Responding to customer complaints and comments;
5. Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
6. Dealing with sales and cash register.

Key skills for Retail Salesperson:

• Enthusiasm
• Numerical skills
• Verbal communication skills
• Teamworking skills
• Confidence
• Commercial awareness

Average salary (2014):

The United Kingdom: £22,232 per year
The United States of America: $41,270 per year
Australia: AU$45,129 per year

Qualifications and training required:

Education requirements for retail salespersons range from a high school diploma to a bachelor's degree. Prospective employers also typically require industry-related work experience or have in-house trainings.