Customer Service Associate (English and Italian language)

🔊We’re looking for Customer Support Associate Italian language

We’re hiring a talented Customer Service Associate in the Customer Support team who will provide support to Italian speaking customers in morning or evening shifts.

You’ll be a great fit if You are:

●      Fluent in English and Italian languages

●      Respectful and confident communicator

●      Passionate about providing the best experience possible

●      Superb in problem-solving and flexible to different customer profiles

●      Ready to join us for a full-time position on the morning (08:00AM - 17:00PM) shift or evening (16:00PM - 01:00AM) shift, including weekends

●      You need to have a valid work and residence permit in Latvia

What you’ll do:

●      Answer customer questions with empathy

●      Help each customer find their ideal car

●      Deal with requests for booking and rental car pick-ups

●      Contribute ideas to improve our service and product

●      Be an amazing team player and support our team

We offer:

🤝🏼In-house fully paid introduction training

💶Monthly gross salary: €14500 – €1800

🧘🏻8 hours a month paid self-development time

🎉Team buildings, company-wide events & celebrations

🩺Company paid health insurance after successful probation period

🎯Company paid training to increase qualification and skill

🎮Inspiring work environment with friendly atmosphere, game room and relax area

🍉Weekly snacks on Tuesdays and Thursdays

🌍Work in a multicultural team of professionals

🏢Excellent working conditions in a modern, well-maintained office, located 10 minutes from Riga center

Please send your CV and motivation letter to agita.obrumane@discovercarhire.com or use internal apply system. Thank you!

What does our people say about us in August 2023:

😊The place is established by Latvians and yet welcomes a tremendous amount of cultures and people. The work environment is very welcoming and offers you everything you need to work efficiently and feel at home. It definitely follows the set values on a day-to-day basis.

😊We have an amazing HR always providing positive energy and trying their best to make us happy, we are luck that we have such colleagues always supporting us and trying their best to make us happy. Also company events, team buildings are the best :)

😊 Discover cars company offer healthy work environment in so many aspects. The upper management are so supportive and caring about their staff. They usually find a way to improve the level of service offered to their employees

Monthly salary - 1450-1800 EUR gross

DiscoverCars.com is one of the fastest-growing car rental platforms in Europe, which has been acknowledged by Financial Time. We seek to make the car rental industry more convenient for everyday users and help car rental partners to innovate at the same time. Reaching 250M EUR GMV and processing over 1M bookings a year across 8’000 locations in 145 countries makes Discover Cars one of the leading players Worldwide and enables us to be well positioned to achieve our user centric goals.

Our success stems from the fantastic international team we have put together, comprising more than 180 teammates of diverse backgrounds representing 35 nationalities. Each of our employees is a professional in their field and is given the autonomy to do their job as they see best and all the necessary support.